top of page

About Us

Most of us live a high paced, stressful life and, at times, need to unwind and get away from it all. We are here to provide you with all the services you need to enjoy a relaxing day of self renewal and relaxation. Each of our staff members is trained in their area of expertise and pay special attention to the needs of each of our guests, ensuring you the most rewarding spa experience available.

Spa Policies

 

At Silken Body Day Spa we value our old customers as well as our new ones. We would like to give all our clients a place to fully relax and and enjoy themselves. In order to do so we have to set a few guidelines to ensure that everyone's happiness is fulfilled.

 

  1. You know you like to go where everybody knows your name
    Although it can seem like a hassle to do all that reading and writing, it is important to fill out forms that are required for your services. Knowing any necessary information about our clients help us give the best day of stress-free pampering. Besides, we take pride in knowing each one of our clients, so don't be surprised when you find yourself coming to a place where everybody knows your name.
     

  2. A 24-hour cancellation policy. Our aim is to give our clients the best level of service possible, unfortunately time is very valuable and costly. When reserving a package or group appointment, not only do we guarantee your time and service length, we must turn away other customers who may want your time as well. So, if you cancel less than 24 hours ahead of time, we still need to compensate our staff for their time. This is why we require a credit card from you with all package and group appointments.
     

  3. Please be on time
    We would like you to get the most out of your time, without having to rush to finish on time for our next clients. Unfortunately, we do have a schedule to keep up with and so if you're running late, please understand that we will have to cut your services short accordingly. 
     

  4. Returns and exchanges
    All gift card sales are final and cannot be redeemed for cash.
     

  5. Gift Cards
    All gift cards expire 3 years after the date of purchase.

     

bottom of page